Our Services
With a commitment to revolutionizing industries, we harness the power of technology to deliver excellence.
CLOUD SERVICES
We assist customers in adopting and managing cloud technologies, enabling scalable and flexible infrastructures for increased efficiency and cost savings. DTI has extensive experience migrating digital assets, services, databases, IT resources, and applications to the cloud, and we manage Data Center services on premise and remote Disaster Recovery sites.
CYBERSECURITY
DTI manages the Risk Management Framework and cybersecurity operations, providing services such as FISMA compliance, vulnerability mitigation, identity and access management, Zero Trust implementation, Plan of Actions and Milestones remediation, and more.
CYBERSECURITY
DTI manages the Risk Management Framework and cyber security operations, improving our customer’s enterprise security posture. Our team of experts provide:
- FISMA Compliance
- Vulnerability Mitigation
- Identity and Access Management – PIV and 2 Factor Authentication
- Zero Trust Implementation and Management
- Plan of Actions and Milestones Remediation
- Authority to Operate Preparation
- System Security Plan Development
- Privacy Threshold Analysis Development
- Contingency Plan Development
- FISMA Audit Support
- Zero Trust Implementation
- Plan of Action and Milestones Remediation
DATA ANALYTICS
DTI provides expertise in data collection, analysis, mapping, profiling, mining, and modeling. We inspect, cleanse, transform, and model data, addressing issues related to data quality and completeness.
IT INFRASTRUCTURE OPERATIONS AND MODERNIZATION
DTI: Elevating IT Infrastructure Operations and Modernization for Seamless Network, Data, and Asset Management
IT INFRASTRUCTURE OPERATIONS AND MODERNIZATION
Network Infrastructure
DTI manages 24X7 operation and maintenance of enterprise IT infrastructure which is critical to business continuity for our customers. Our experts manage the architectural design of operating systems, network hardware, firmware, mainframe, security appliances and software supporting IT-enabled operations. We lead Customer relationship management (CRM), enterprise resource planning (ERP), Change Advisory Boards, Technical Review Boards, productivity and data management applications. Our DevSecOps experts of developers, software testers, business analysts, software documentation specialists, IT specialists, IT support and graphic and UI designers ensure applications comply with security standards while supporting customer functional requirements.
Service Desk Support
DTI provides 24X7 Information Technology Service Management (ITSM) end-to-end delivery of IT services to customers. We provide all the processes and activities to design, create, deliver, and support IT services. Our team works in partnership day-to-day interacting with all staff at an enterprise level. We manage end user devices and business-critical software applications. Our core processes leverage the ITIL framework including:
- Service request management
- Knowledge management
- IT asset management
- Incident management
- Problem management
- Change management
Data Center Management
DTI manages Data Center services and facilities ensuring critical applications and systems are operational 24X7. We analyze server compute, storage, networking, cabling, UPS, and HVAC. We manage recovery time objective (RTO), and recovery point objective (RPO) time required Disaster Recovery. Our team provides high-availability business continuity of operations.
Audio Visual Support
DTI designs, installs, and operates audio and video solutions used for improved communication and collaboration. Our services support enhanced presentations, cost savings, brand promotion, event management, and emergency response. Our audio visual experts integrate the right technology, digital media, and scheduling systems for high quality productivity. We implement and operate full conference room systems and monitor the health of audio visual systems for reliable service when and where you need it.
Telecommunications
DTI manages office desk phone service and mobile phone service from multiple vendors. We work with local Carriers to provide phone service to the building demarcation point and extend to every end user. Our team integrates audio and video services with existing phone systems and manages provisioning and refresh. DTI manages mobile smart phone configuration, application security compliance, and identifies the optimal dial plans for our customers. We engage Carriers to quickly resolve service issues.
Logistics/Asset Management
DTI manages the planning, dispensation, control, operation, maintenance, renewal, and disposal of organizational assets including IT hardware and software licenses. We improve service delivery and minimize costs and risks. Our robust meticulous asset lifecycle management tools and processes ensure our customers are operating at peak efficiency. We manage relationships and coordinate details with manufacturers, shipping distributors, warehouse staff, building facility engineers, cyber security, physical security, IT staff, procurement staff, and end users for effective tracking and management of assets.
DevSecOps
Our experts ensure applications comply with security standards while supporting customer functional requirements.
Network Infrastructure
TI manages 24X7 operation and maintenance of enterprise IT infrastructure, including architectural design, network hardware, security appliances, and software supporting IT-enabled operations.
Service Desk Support
We provide 24X7 ITSM end-to-end delivery of IT services, manage end user devices and critical software applications, and leverage core processes following the ITIL framework.
Logistics/Asset Management
We manage asset lifecycle, tracking IT hardware and software licenses, coordinating with various stakeholders for effective asset management.
Audio Visual Support
We design, install, and operate audio and video solutions for communication and collaboration, implementing full conference room systems.
Telecommunications
DTI manages office desk and mobile phone services, integrating audio and video services with phone systems and resolving service issues.
Data Center Management
DTI ensures 24X7 operational Data Center services, analyzing server compute, storage, networking, cabling, UPS, and HVAC.
OUR BUSINESS OPERATIONS
Efficiently Drive and Manage Business Operations with DTI. Optimize business with DTI: contracts, programs, planning, grants, admin support – all expertly managed.
BUSINESS OPERATIONS
Contract Acquisitions
DTI supports customers in maturing contract management processes and normalize data across organizations. Our contract experts perform acquisition data analysis, validation, and reporting. DTI extracts data from internal and external data systems including FPDS, USASpending, OBI financial reports, PRISM, ServiceNow, HRConnect and assists with managing the Government Purchase Card Program processes. DTI provides technical analysis, rationale, and basis required for government audits and internal controls. Our team supports annual reports required by OMB, FPDS annual audits, FAIR Act reporting, and DATA Act Reports and contract closeout activities.
Program Management
DTI delivers program support and project management services and plans for managing the technical approach, organizational resources, and management controls to be employed that will meet the cost, performance, and schedule requirements throughout programs and projects. Our certified PMPs leverage Agile iterative development, Waterfall, and KanBan methodologies. We adhere to PMI guidelines/standards commensurate with the size, scope, and complexity of the program requirements. Support services include:
- Scope management
- Requirements management
- Schedule management
- Cost management
- Quality management
- Process improvement
Strategic Planning / Governance
DTI implements processes to assist Leaders define the vision for the future and identify their organization’s goals and objectives. Our processes include establishing the sequence in which goals are realized that enables the organization to adopt and achieve its stated vision. Our proven phased approach and forecasting tools support rigorous planning to drive efficiency, strategic investments, calculated risks, establish priorities that align with the mission but nimble enough to navigate rapid change. DTI assists customers with the organization’s strategy for handling interdependencies between corporate policies, enterprise risk management programs, and regulatory compliance. Our team works with our customers to identify and manage key activities into a cohesive discipline that increases the effectiveness of people, communication, business processes, and technologies to support the mission.
Grants Management
DTI reviews recipient cash expenditure reports to determine whether they indicate a pattern of accelerated or delayed expenditures. Our team assists with identifying actions needed to proactively mitigate and address deficiencies in the recipient’s financial management system or internal controls. DTI coordinates with the customer to identify and track actions required to assist recipient’s with completing the approved project within the approved budget and period of performance. We review grant recipient reports for accuracy, completeness, and timely submission.
Administrative Support
DTI provides highly skilled Administrative Assistant professionals who provide administrative support to executives, senior management, and daily operational office support. Our staff expertly manage schedules, handle sensitive correspondence, organize meetings, maintain records, travel, training, event planning and execution, ensuring smooth operations and effective communication within the organization.
Contract Acquisitions
DTI supports contract management processes, performs acquisition data analysis, and manages the Government Purchase Card Program.
Program Management
Our certified PMPs deliver program and project management services, adhering to PMI guidelines and standards.
Strategic Planning / Governance
We assist in defining vision, goals, and objectives, establishing a cohesive discipline that increases effectiveness.
Grants Management
DTI reviews recipient cash expenditure reports, tracks actions to complete approved projects, and reviews grant recipient reports.
Administrative Support
Our Administrative Assistants provide support to executives, manage schedules, handle correspondence, organize meetings, and ensure smooth operations.